Velo City

For a cycling enthusiast, only the perfect bike will do. Engineers adapt their creations to every terrain and every taste – from chic baroque bicycles with frivolous details to colorful pushbikes; from remakes of classic cruisers to robust cargo bikes. Fully equipped SUV two-wheelers are ready to roam through rocky terrain, while the latest electric technologies are perfect for pushing tired muscles up the steepest climb. And don’t forget the gear: independent companies are constantly releasing fashionable and functional equipment to satisfy any cyclist’s needs.

As one of the the most sustainable, healthy, and economical means of transportation in today's metropolises, the bicycle has the power to change our future profoundly. Time to explore that future – come take a breath of fresh air with VELO City.

English Escape On the Road Velo

Shipping Costs

• Free shipping to Germany and the USA.

• Free worldwide shipping from 60 EUR/USD order value.

• For orders below 60 EUR/USD the following shipping costs apply:

  • Germany & USA : € 0,-
  • European Union: € 10,-
  • ROW (All other): € 40,-

Shipping costs will be assessed during checkout based on the full value of goods purchased.

The shipping cost doesn’t account for any import taxes/customs fees. These fees are not under our control and apply according to the regulations of your selected country of delivery. Please refer to your local customs authorities for more information.

 

Payment 

For shipments to addresses within the US, payments can be made using credit card, or PayPal.

Gestalten uses a secure payment system to protect your information. More information on our security procedure is available here. 

Shipping

Once your order is processed and an order confirmation is sent, you will be able to track your shipment using the link in the order confirmation. You will also be able to track your order in your customer account.

Orders are usually received within 2-3 working days for orders placed within Germany, 2-6 working days for those placed within the EU, Switzerland, and Norway. Orders placed within the US will be delivered within 3-7 working days after receiving your order confirmation. Deliveries to all other territories will take 10-14 working days.

Please note that we don’t ship on weekends and public holidays. Deliveries are not made on Sundays and other public holidays. We will try to inform you of any unexpected delays.

Returns
Full refunds are available up until 14 days after the order confirmation is sent. You bear the direct costs for returning the products. More information on our return policy is available here.